Schedule premium Pennsylvania online therapy with a caring professional
Your care team is here to answer all of your questions and hand select the right specialized therapist for you.
What kind of online therapy are you looking for?
Your Makin Wellness therapists have expertise in a variety of specialties to fit your unique needs.
Online therapy for me
Connect with a specialized professional for ongoing support where you need it most.
Online therapy for us
Relationship focused therapy from a specialized professional to help you and your partner connect and grow.
Online therapy for kids & teens
Affordable online therapy specialized for ages 8-17 to help your kid or teen with a variety of needs.
Allegheny county members only
We also accept WPEE
FAQs about Pennsylvania online therapy
Makin Wellness is a leading provider of online therapy services in Pennsylvania, Vermont, and Florida. Our platform allows you to connect with specialized therapists through secure and confidential video or phone calls. During your online therapy sessions, our therapists provide professional guidance and support to help you overcome challenges and improve your overall mental health.
Yes, online therapy has been shown to be just as effective as in-person therapy for a wide range of mental health concerns. Makin Wellness therapists are highly trained professionals who utilize evidence-based treatment approaches to deliver effective and personalized care through our online platform.
Scheduling an online therapy session with Makin Wellness is easy. You can visit our website and click on the “Get Started” button to view available therapists and their schedules. You may also call our Care team at (833)-274-HEAL.
Makin Wellness takes client privacy and confidentiality seriously. We utilize secure and encrypted platforms for all online therapy sessions, ensuring that your personal information and discussion during sessions remain private and protected.
At Makin Wellness, we have a diverse team of qualified therapists with various specializations. When choosing a therapist, you can browse through our therapist profiles on our website, which include information about their expertise, experience, and treatment approach. You can also contact our Care team for assistance in finding the therapist who best fits your needs.
To participate in online therapy sessions with Makin Wellness, you will need a device (such as a computer, laptop, or smartphone) with a stable internet connection. Our platform is compatible with popular web browsers and operating systems, making it accessible and user-friendly.
Makin Wellness accepts various insurance plans. We recommend contacting your insurance provider to inquire about coverage for online therapy services. Our dedicated billing team can assist you in understanding your insurance benefits and submitting claims, if applicable.
Online therapy sessions at Makin Wellness typically last around 50 minutes, which is a standard session duration in the mental health field. However, session lengths can be adjusted based on your needs and the recommendations of your therapist.
At Makin Wellness, we provide virtual therapy services exclusively, offering the flexibility to switch between video and phone call sessions based on your preference and needs. Our therapists are trained to conduct effective therapy sessions through both mediums, ensuring you receive quality care regardless of the format. Additionally, if you feel the need to switch therapists, we understand that the client-patient relationship is crucial, and we offer the option to explore a different therapist within our network. We prioritize your comfort and satisfaction to ensure you receive the best possible support on your mental health journey.
The cost of online therapy at Makin Wellness varies depending on factors such as the therapist’s qualifications and experience. The initial session costs $192.5 and ongoing sessions cost $165. We offer competitive and transparent pricing, and we recommend contacting our Care team or visiting our website for detailed information about the cost of our services.
We understand that life can sometimes throw unexpected surprises your way, and plans may need to change. When you schedule an appointment with one of our caring clinicians, we set that time aside exclusively for you. If you ever need to cancel or reschedule, please let us know with a kind 48-hour notice. This helps us accommodate your needs better.
If, for any reason, you must cancel without providing this notice, there’s a small fee of $99.99. Please note that insurance typically doesn’t cover this fee. However, our team is here to help, and we’ll do our best to find another suitable time slot for your appointment.
We value your time, and if you anticipate being a few minutes late, just give us a quick call at (833)-274-HEAL. We’re flexible and understanding. However, if you happen to be more than 10 minutes late without letting us know, we’ll assume you might need to reschedule.
All patient responsibility balances must be paid within 60 days. After 60 days, all delinquent accounts may be submitted to a collection agency. In order to help defray the cost of collection proceedings , a service charge is added to all accounts sent to collections.
Please Notice : Collection proceedings could result in legal action and could permanently damage your credit .
We bill your insurance company within 2 weeks of your visit at Makin Wellness. If you have any patient responsibility balance due, you will receive a bill in the mail. If you don’t respond to your bill after two billing cycles, we then will begin collection proceedings. If you are not financially able to pay your balance, we then may make payment arrangements. Please reach out to the medical billing team at (833)-274-HEAL
Rescheduling your online therapy session at Makin Wellness is easy, and we’re here to accommodate your needs. To ensure a smooth process and avoid any cancellation fees, please follow these steps:
1. Contact Us Early: If you need to reschedule your session, we kindly ask that you get in touch with us at least 48 hours in advance. This advance notice allows us to adjust our schedule and offer the time slot to another client who may be in need.
2. Reach Out to Your Therapist: You can contact your therapist directly to discuss rescheduling options. They will work with you to find a new suitable appointment time that fits your schedule.
3. Flexible Solutions: We understand that life can be unpredictable, and we’re here to provide flexible solutions. Your therapist will do their best to accommodate your rescheduling needs, ensuring you receive the support you require.
By contacting us at least 48 hours ahead of your session, you can avoid any cancellation fees, and we can make sure you get the care you need at a time that works for you. If you have any questions or need assistance with rescheduling, please don’t hesitate to reach out to us. Your well-being is important to us, and we’re here to support you on your therapy journey.
Insurance and billing
We are currently in network with commercial UPMC , Highmark, Cigna, United Healthcare , Aetna, Optum, Anthem, Geisinger, CHIP, Tricare, Magellan, Medicaid, CCBO, CHIP, & WPEE insurance plans. We are also more than happy to verify your benefits and co pay before your visit ; just give us a call with your insurance card and ask for an insurance verification! After we talk to your insurance company, we will let you what your benefits are via your secure patient portal.
If we are not in-network with your insurance provider, you still have several options:
Out-of-Network Benefits: Many insurance plans offer out-of-network benefits for online therapy. This means you can receive therapy at Makin Wellness, and your insurance may cover a portion of the costs. The specific coverage will depend on your plan.
Superbill: We can provide you with a superbill, which is a detailed invoice of your therapy sessions. You can use submit this to your insurance company for potential reimbursement.
Insurance Verification: Our team will assist you in verifying your out-of-network benefits with your insurance provider. This way, you’ll have a clear understanding of what you may be eligible to receive in reimbursement.
Going out-of-network gives you the flexibility to see a specialized therapist that best suits your needs, even if they’re not directly affiliated with your insurance. We’re here to support you in accessing the care you need for your mental health. If you have any questions or need assistance with insurance-related matters, please don’t hesitate to reach out to us.
If you don’t have insurance, you still have convenient payment options to access the support you need for your mental health:
Health Savings Account (HSA): You can use your Health Savings Account, if available, to cover the cost of online therapy sessions. HSAs offer a tax-advantaged way to pay for healthcare expenses.
Flexible Spending Account (FSA): If you have a Flexible Spending Account, you can utilize it to pay for your therapy sessions. FSAs allow you to use pre-tax dollars for eligible medical expenses.
Credit Card: We accept credit card payments for your convenience. You can securely pay for your online therapy sessions using your credit card.
Debit Card: Debit card payments are also accepted. This provides a straightforward way to cover the cost of your sessions.
Check: You have the option to pay for your therapy sessions via check. Please ensure that checks are made payable to Makin Wellness.
At Makin Wellness, we’re dedicated to making mental health services accessible to everyone, regardless of insurance coverage. If you have any questions or need further assistance with payment options, please don’t hesitate to reach out to us. Your well-being is our priority.
Saving your credit card on file with Square for Makin Wellness services is simple and secure. Here’s how you can do it:
Receive Invoice: We will send you an invoice for the upcoming sessions via email. The invoice will include a “Pay Now” option.
Click “Pay Now”: Open the email, and click on the “Pay Now” button within the invoice. This will take you to the payment portal.
Enter Credit Card Information: On the payment portal, you will have the option to securely enter your credit card information. Square is known for its robust security measures.
Save Card for Future Payments: Once you’ve entered your credit card details, you’ll have the option to save the card for future payments. Simply check the box that says “Save this card for future payments.”
By following these steps, you can save your credit card on file with Square for Makin Wellness online therapy. This makes it convenient for you to pay for future sessions, and your card information is stored securely. You can remove or change your credit card on file anytime. If you have any questions or need assistance with this process, please feel free to contact our team. We’re here to support you in accessing the care you need for your mental health.
Please understand that there a small chance that there’s a discrepancy between the copayment initially quoted and the actual copayment you encounter during your therapy sessions. Here’s why this can occur:
1. Eligibility and Benefits Variability: The copayment amount can vary based on your eligibility and benefits on the specific dates of your therapy sessions. Insurance plans may change, coverage levels can fluctuate, and deductibles may apply differently for each session.
2. Estimates as of Today: The copayment estimate we provide is based on the information available at the time of your benefits verification. It serves as a general estimate, but the final copayment may differ based on the specific session date.
3. Exact Copayment Determination: We won’t have the exact copayment amount until we submit the claim to your insurance and receive the Explanation of Benefits (EOB) back from them. The EOB outlines the precise copayment for each session.
Contact Your Insurance Representative: To gain a better understanding of your copayment variations and the factors affecting it, we recommend contacting the member services number provided on the back of your insurance card prior to stating therapy. They can provide insights into your ‘mental health, outpatient, tele-health visit’ copayment structure so you are informed. Please let us know what this is if it differs from what we have on file.
We’re here to assist you with any questions or concerns you may have about your copayments and billing. Your well-being is important to us, and we aim to ensure transparency and clarity in your billing process.
The cost of each therapy session can vary depending on your specific insurance plan, benefits, and coverage. To determine the exact amount you’ll be paying per session, we recommend taking the following steps:
1. Contact Us with Your Insurance Card: Please get in touch with our team and provide your insurance card details. We can assist you in verifying your benefits and estimating the cost of your therapy sessions.
2. Contact Your Insurance Directly: Alternatively, you can reach out to your insurance company directly. Contact the member services number provided on the back of your insurance card and inquire about your ‘mental health, outpatient, office visit’ benefits. They can provide you with details on your coverage and any associated costs.
By taking these steps, you’ll have a clear understanding of the amount you’ll be paying for each therapy session based on your insurance coverage. We’re here to support you throughout this process and ensure you have all the information you need for a smooth therapy experience.
Submitting a superbill for reimbursement from your insurance provider is a straightforward process. Here’s how you can do it:
1. Obtain the Superbill: First, you’ll receive a superbill from Makin Wellness once per month. This document outlines the details of your session, including the date, duration, services provided, and charges.
2. Review the Superbill: Take a moment to review the superbill carefully. Ensure that all the information, including your personal details, session details, and provider information, is accurate.
3. Contact Your Insurance: Reach out to your insurance provider to inquire about their specific process for submitting superbills. They may have a dedicated department or online portal for claims submission.
4. Complete Required Forms: Your insurance provider may require you to complete specific forms or provide additional documentation along with the superbill. Follow their instructions carefully.
5. Submit the Superbill: Send the completed superbill and any required documentation to your insurance provider through their preferred method, which could be mail, fax, or online submission.
6. Keep Copies: It’s essential to retain copies of the superbill and any documents you submit for your records.
7. Track Reimbursement: After submission, monitor the progress of your reimbursement claim. You can contact your insurance provider to check the status of your claim and verify the amount you’ll be reimbursed.
8. Payment Processing: Once your claim is approved, your insurance provider will process the payment according to your plan’s coverage.
Remember that the superbill serves as proof of the services received, and it can be a valuable tool for seeking reimbursement from your insurance. If you have any questions or need assistance with your superbill submission, please don’t hesitate to reach out to us. We’re here to support you in accessing the care you need.